Due to the outbreak of COVID-19 many businesses are adapting their business operations. Some are  expanding online business or reopening their store under new public safety measures. Below are some tips that may help you navigate through this unprecedented time


1.Safety on the Road


As more business are turning to delivery services, some companies have employees who normally do not drive for work start deliveries or hire new drivers to meet the increasing demand in delivery service. When making these changes it is important to check the following conditions.

-Have valid license

-Good driving record ( ticket or accident history)

-Minimum of five years driving experience

In addition to checking these factors companies can also reinforce driving safety guidelines such as prohibition of cellphone use and refraining from delivery promises that may lead to speeding.



2. Preparing Personal Protective Equipment (PPE)

In addition to the Social distancing guidelines,  prepare protective items such as gloves, hand sanitizers, face masks and shields as appropriate for your operations. Face coverings need to cover the nose and mouth to effectively prevent the spread of COVID-19. Prepare written policies that explain the use of Personal Protective Equipment and when protections such as N95 Face masks will be required.


3.Cleaning and Disinfecting


If you are planning to reopen your business and the building or store has been closed for a while, the CDC recommends cleaning and disinfecting the facility and updating policies for cleaning and maintenance. Surfaces that are touched often by many should be disinfected more frequently such as common areas, door handles, faucets and electronic devices. You can refer to the CDC website for guidance on properly cleaning and disinfecting facilities and the EPA for a list of disinfectants that can be used against COVID-19. Further safety measures such as using the appropriate protection when using the disinfectants such as gloves is also important.



4. Precautions for Curbside Pickup

Some businesses are also offering “Curbside pickup” which may lead to accidents such as slips, trips and falls. To minimize the risks, check for potential hazard areas that needs repair and until repairs are made, place signs or cones to caution employees and customers. Arranging parking areas that don’t require employees to cross the road is also an option.



5. Limiting Building Capacity and Enforcing Physical Distance

For businesses that are planning to reopen, limiting and controlling capacity in alignment with state and local public health guidance should be considered in advance. Guidelines on how both employees and visitors should maintain safe distances from each other while in the same space should be clearly notified. The Occupational Safety and Health Administration (OSHA) publication Guidance on Preparing Workplaces for COVID-19may be helpful in supporting the review and development of your protocols.



COVID-19: Adapting and Preparing Your Business for Change.  Retrieved from https://www.travelers.com/resources/business-industries/small-business/adapting-and-preparing-your-business-for-change.

Preparing Your Property for Employees, Tenants & Patrons After a Pandemic. Retrieved from https://www.travelers.com/resources/workplace-safety/preparing-your-property-for-employees-tenants-patrons-after-pandemic.

Control, Travelers Risk Control. Safeguard Your Business with a Distracted Driving Policy. Retrieved from https://www.travelers.com/resources/driver-fleet-safety/is-your-distracted-driving-policy-working.

Disinfectants for Use Against SARS-CoV-2 (COVID-19) | US EPA.  Retrieved from https://www.epa.gov/pesticide-registration/list-n-disinfectants-use-against-sars-cov-2-covid-19.

CDC. Communities, Schools, Workplaces, & Events. Retrieved from https://www.cdc.gov/coronavirus/2019-ncov/community/disinfecting-building-facility.html.

Retrieved from https://www.osha.gov/Publications/OSHA3990.pdf.


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